Profile
Dynamic IT professional and consultant with 5 years of extensive experience excelling in network management, infrastructure deployment, and hardware/software troubleshooting. Proven ability to enhance operational efficiency through disciplined analytical thinking and effective cross-team communication. Proficient in enterprise environments, dedicated to delivering high-quality solutions in fast-paced operational settings.
Experience
HMIS Co-ordinator
E-Gov Foundation (AMCH, Dibrugarh)
July 2026 — Present
- Managing Tele ICU infrastructure across district hospitals.
- Setting up and debugging local networks in ICU environments.
- Managing Docker containers and nginx services.
- Configuring secure remote access using Cloudflare tunnels.
- Upgrading and maintaining hospital servers.
- Conducting training for doctors, nurses, and lab technicians.
- Tracking and maintaining IT assets across hub and spoke hospitals.
Network Engineer
Raygain Technology (ICMR-RMRCNE, Dibrugarh)
Sep 2024 — July 2026
- Managing IT assets and monitoring mission-critical switches, routers, and servers.
- Providing advanced-level networking support and hardware/software installations.
- Deploying network switches and configuring network-based printer installations.
- Providing software support for NIC web-based office suites, e-office systems, and ABAS (Biometric Attendance Systems).
- Conducting operational training for staff on e-office modules and the GeM portal.
- Assisting in store and purchase-related procurement pipelines.
Automation & Access Control Support Engineer / Project Coordinator
M/S Gotisheel Technologies (BCPL, Dibrugarh Lapetkata)
June 2023 — June 2024
- Integrated Matrix access control devices and associated electronics across multiple townships (Dibrugarh, Borboruah, Lakwa, Duliajan, and Sivsagar).
- Managed dedicated servers, computers, and peripheral hardware connected to the access control ecosystem.
- Maintained smooth project workflows as the primary remote Technical Support Engineer.
- Handled administrative operations, including the generation of Purchase Orders, Tax Invoices, Delivery Challans, and expense tracking.
Associate Customer & Desktop Support Engineer
Innole Technologies LLP (ICMR-RMRC NE, Dibrugarh)
Feb 2022 — Mar 2023
- Maintained infrastructure performance through routine desktop support and hardware diagnostics.
- Coordinated with centralized remote teams to troubleshoot enterprise network and internet connectivity anomalies.
- Managed hardware and software asset inventories across the institution.
- Assisted in running systems validation tests and hosting training programs for onboarding staff.
Core Skills
- Systems & Networking: Network Management, Desktop Support, Hardware Deployment, Infrastructure Troubleshooting
- Operational Strengths: Asset Management, Procurement Coordination, Technical Training
- Interpersonal Attributes: Disciplined, Analytical Thinking, Clear Oral & Verbal Communication
Tools & Technologies
Infrastructure & Cloud
Active Directory
Google Cloud
Microsoft 365, E-office, and NIC support
Remote Desktop Tools
Network Firewall, Routers, Switches, and Monitoring
Linux Servers
Open Source Tools and Github
Productivity & Development
SharePoint
MS Office 365 Suite
Google Workspace
HTML / CSS / JS
AI Productivity Tools
Education
B.Com Marketing (Honours)
Diploma in Office Automation & Financial Accountancy
Beyond Work
Interests
Technology
Chess
Poetry
Gaming
Cycling & Running
Hard Rock & Country Music
Languages
English, Assamese, Hindi